Refund Policy
Thank you for choosing Nadiger.se. We strive to provide quality products and services. Please review our refund policy below to understand the terms of returns and refunds.
1. Eligibility for refund
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Product Condition: To qualify for a refund, the product must be unused, in the original packaging, and in the same condition as when you received it.
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Time frame: You must initiate a refund request within [number of days, e.g. 30 days] from the date of purchase.
2. Non-refundable items
Certain items are non-refundable, including but not limited to:
- Gift cards
- Downloadable Software Products
- Personal/custom items
3. Refund process
To request a refund, please follow these steps:
- Contact our customer service at [your customer service email] or [your customer service phone] to initiate the refund process.
- Provide your order number, the name of the product you wish to return and a detailed explanation of the reason for the return.
- Our customer service will guide you through the return process and provide you with the necessary instructions.
4. Authorization of refund
Once your return has been received and inspected, we will send you an email to let you know we have received your returned item. We will also notify you of the approval or rejection of your refund.
5. Refund Method
If your refund is approved, the refund will be processed and the credit will automatically be applied to your original payment method within [number of days, e.g. 7 days].
6. Shipping costs
Shipping costs are not refunded. If you receive a refund, the cost of return shipping will be deducted from your refund.
7. Late or missed refunds
If you have not received a refund within the specified time frame, please check your bank account first. Then contact your credit card company or bank, as it may take some time before your refund is officially registered.
If you have done all of this and still have not received your refund, please contact us at [your customer service email].
8. Changes to this Policy
Nadiger.se reserves the right to update or change this refund policy at any time. Any changes will be effective immediately after the updated policy is posted on the website.
By making a purchase on our website, you accept and agree to be bound by the terms and conditions described in this refund policy.
If you have any questions or concerns regarding this policy, please contact us at [your customer service email].
Thank you for choosing Nadiger.se.
Fredriksbergsgatan 1, room no. 2002 (left gate) 21211 Malmö, Sweden